“Toot Toot” – Make a Noise
- ‘Toot Toot’ is an online Pupil Voice, safeguarding platform.
- Michael Brennan established the company as he was bullied (including cyber bullying) so badly he had to move school.
- He started a group in his new school with other pupils who got bullied as he wanted to get their thoughts about what they could do to make a change.
- Toot Toot has been established for three years.
- 700 schools across the UK and 35 worldwide currently use this communication method.
- Has been reported that it has helped to reduce bullying by 36% and the process of resolving bullying related issues are addressed 6 times quicker with Toot Toot.
- Can be accessed via the internet or through the FREE app, at home or in school.
- Available on IOS with Android being available in early 2018.
Purpose and Aims
- Aimed at encouraging and enabling young people to communicate with their school in a safe and responsible manner.
- Initially the system was developed for bullying however it is now used in a range of ways e.g. Positive Messages/Feedback, Pupil Voice Concerns/Ideas.
- It is aimed at pupils who are not confident at approaching or speaking to staff or who may feel embarrassed etc regarding sensitive issues.
- Enables pupils to have the opportunity to speak to staff in an anonymous way.
- This is not to replace existing communication methods but is an alternative or option for pupils.
The staff Members Involved
- Not all staff should have access as it will become unmanageable.
- Recommended that only a select few should be allocated the responsibility (referred to as Head Mentor/Admin) e.g. House Heads or Guidance.
- Admin can forward any concerns or information onto the relevant staff member by reassigning the message through existing school communication means.
- Head and Deputies will have access to the system in order to monitor and oversee the communication tool.
How it Works
- Every user will create a user name and password which they use to sign into their free account.
- Admin can request further information when accounts are set up e.g. Year and House. This helps to manage the information when messages are sent.
- Reporting can be done by pupils anonymously and at any time.
- Messages will only be replied to by Admin during the school day.
- Admin are unknown to the pupils.
- When messages are sent to Admin, pupils are only identifiable by a code.
- When a message is sent it can be any length and a video or picture can be attached if required.
- Notification of messages that have been received by Admin will be sent via their school email to inform them there is an active message which requires attention.
- If pupils use the app they will be notified of a response through Push Notifications on their handheld device.
- If pupils use a computer they will see their response on their next login or an email address can be added to receive alerts by email.
- When you send a message it saves this message and any replies on the pupils’ login page for their records.
- The record of what has been logged will be stored under two categories – Open Cases and Resolved Cases.
- Cases are identified as being resolved by the Admin member but this should be agreed with the pupil.
- A resolved case can be reopened if the pupil is not happy with the outcome.
- Admin can add a message which appears at the bottom of the pupils login screen. This could be a reminder to pupils that there is a holiday etc so messages will not be responded to.
- If Admin feels the pupil might be at risk then they can request for the pupil to reveal their identity.
- If they refuse then Admin can obtain this as it may be a safe guarding concern.
Pupil Voice Feedback
- All Pupil Voice members were in agreement that the app was a fantastic idea to allow pupils to communicate anonymously in a safe and secure way.
- Kyle and Beth were concerned this could get misused but we were reassured that users could be blocked or banned for a period of time. In most cases Admin would probably determine very quickly if this was being misused and messages were false.
- All felt this was a fantastic way of communicating positive feedback and ideas as well as issues related to bullying.
- Pupil Voice representatives are very keen to promote this in DHS as a method of communication for all learners.
- Pupil Voice representatives met with SLT to feedback information about the communication tool ‘Toot Toot’.
- Pupil Voice shared their opinions, discussed and addressed any concerns SLT had regarding ‘Toot Toot’.
- SLT were very impressed with the information shared and are keen to go ahead with implementing ‘Toot Toot’ as an additional means of communication at DHS.
SLT will seek clarification from the ‘Toot Toot’ company regarding Safeguarding to ensure our young people are fully protected if they use the communication tool.